You found the CEO’s email address — now how do you actually address them? Getting the salutation and tone right matters more than most people think. Too formal and you sound like a form letter; too casual and you seem presumptuous. This guide covers exactly how to address a CEO in an email, with templates and examples you can copy.
In most cases, open with “Hi [First Name],” or “Hello [First Name],”. Modern executives — especially founders and CEOs of small and midsize businesses — expect a direct, first-name greeting. Save “Dear Mr./Ms. [Last Name],” for genuinely formal contexts like a board communication, a legal matter, or a very traditional industry.
| Situation | How to address them |
|---|---|
| Cold outreach to a startup or SMB founder | Hi [First Name], |
| A warm introduction or referral | Hi [First Name], |
| Formal, large-enterprise or first legal/board contact | Dear Mr./Ms. [Last Name], |
| You are unsure of gender or preferred name | Dear [First Name] [Last Name], |
A few rules that always apply:
How you address a CEO is about more than the first line. The body has to earn the reply:
Subject: Question about [Company]’s expansion into [market]
Hi [First Name],
I saw [Company] just [specific milestone]. We help companies like yours [one-line value prop tied to that milestone]. Worth a 15-minute call next week to see if it is a fit?
Thanks,
[Your Name]
Subject: [Referrer] suggested I reach out
Hi [First Name],
[Referrer] mentioned you are focused on [priority] this quarter. We recently helped [similar company] [specific result]. Happy to share how — are you open to a quick chat?
Best,
[Your Name]
Perfect etiquette does nothing if the email never reaches the CEO. Use the executive’s direct, verified email rather than a generic info@ address. MessageCEO provides verified direct email addresses for 200,000+ CEOs and executives — find a specific leader on the Find a CEO Email page or browse the CEO contact list.
Default to “Hi [First Name],” for modern executives, reserve formal salutations for formal contexts, spell the name right, and keep the whole message short and specific. Address the CEO like a busy human being who gets a hundred emails a day — because they do.