Andreas Schuler

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software as a service customer communities online marketing digital strategy consulting directtoconsumer loyalty kundenclub it services & it consulting direct-to-consumer customer experience cx score customer engagement customer centricity data analytics customer loyalty loyalty programs gamification customer activation digital transformation customer journey customer retention customer feedback benchmarking gap analysis touchpoint analysis cost-benefit analysis persona creation consumer insights digital touchpoints personalized marketing brand community customer profiles customer database interactive software solutions customer interactions user generated content prototype development pilot projects d2c strategy customer data strategy quick win guide d2c readiness check d2c maturity check interactive campaigns community building customer relationship management promotional campaigns direct sales consumer behavior analysis customer needs assessment cx workshops customer satisfaction next generation loyalty digital marketing solutions customer experience benchmarking consumer to brand feedback saas computer software information technology & services e-commerce consumer internet consumers internet crm sales enterprise software enterprises b2b