CW

Clint Waltman

Shareholder & CMO

EC3 South Africa

Durban, KwaZulu-Natal


Contact Information

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Company Information

Company
EC3 South Africa
Industry
outsourcing/offshoring
Employees
86.0
Seniority
C suite

Technologies

Google Play Mobile Friendly YouTube Weebly Hotjar Google Analytics Google Tag Manager reCAPTCHA Facebook Widget Facebook Login (Connect) Apache Facebook Comments

Keywords

inbound value added services avm retentions reactivations crossmarketing collections wwwsdrivecoza wwwprotektorcoza outsourcing & offshoring consulting contact centre outsourcing bpo specialists call centre solutions customer support back-office solutions sales retention revenue generation customer satisfaction client retention ai integration hybrid workforce customer experience business process outsourcing retention strategies agent training voice services real-time data insights chatbots crm systems customer journey design employee engagement continuous improvement performance analytics customer feedback quality assurance scalable operations cultural sensitivity flexible work environments gamification digital communication remotely-based teams social media engagement outsourcing strategies project management cost reduction operational efficiency data processing conversational ai tech-savvy agents personalized service relationship management mentorship & coaching client communication 24/7 availability streamlined processes omni-channel support brand advocacy voice of the customer training & development outsourcing/offshoring productivity

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